Frictionless IT

Information Technology (IT) can be your differentiator, but falling short in technology will cost you. Don’t let your company get stuck in the rip current.  SingleWave takes the frustration out of IT and turns your tech into a competitive advantage enabling you to focus on your mission. 

Eliminate IT Friction Holding You Back​

When it comes to IT, most organizations are barely getting by. This leads to outages, wasted productivity, long ticket queues, and above all, frustrated users.

This friction harms your organization and prevents you from focusing on what you should be focused on, your mission.

Managed IT Services

SingleWave helps small to medium sized businesses take the frustration out of their Information Technology (IT). Our IT managed services are exceptional because of our focus on the user's (i.e., your employee's) experience customized to you to support your mission.
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Managed Help Desk

We make IT support frictionless, ensuring your employees get the support they need to be more productive and fulfill their mission.

Managed Infrastructure

We leverage our expertise to conduct proactive maintenance on your servers to keep your infrastructure patched and running smoothly. 

Managed Network

Network outages should be a thing of the past. With a robust network topology, we ensure your users are always connected. 

Unified Communications

By integrating your voice, messaging, and meeting software, we provide an effortless communication experience for your employees and customers.

IT Resiliency and Security

We prevent data loss and costly cyber attacks by implementing a monitored and managed robust backup and security solution. 

Managed Hardware

We can turn expensive capital expenses into manageable operational payments by outsourcing your hardware management. 

IT Friction Assessment

IT Can Cause Friction...

Growing costs, unhappy users, and an inability to meet project goals are just some of the reasons you need SingleWave’s IT Friction Assessment. Ride the Wave!

Identify Waste
IT waste can sink a company's bottom line. Being able to identify waste leads to cost savings with immediate impact. SingleWave reviews current spending and technical controls to reveal waste that could be killing your company.
Enable End Users
End user approval leads to higher output and more focus on your company's mission. SingleWave performs a first-in industry user enablement survey in every assessment.
Baseline Technical Controls
You can't fix what you don't see. A proper technical baseline is critical to today's constantly changing IT ecosphere.
Develop Roadmap
SingleWave will give you all the tools to reach your Information technology (IT) goals. A roadmap lays the baseline for future success and is one of three deliverables through this engagement.

Are You Ready For a Real IT Partner?

About Us

We enable your mission by making IT Frictionless.  

Core Values

Accountability – do what you say you are going to do, when you said you are going to do it.
Authenticity – Great customer service feels real.
Kindness – react to problems in a personal, human way.
Trust – telling the truth even if you made a mistake.
Tenacity – keep trying and stick with the problem until it is solved.

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